The Amway Center is the shining star of the downtown
venues. Having previously won the Sports
Facility of the Year Award from the Sports Business Journal and coming in third
for best NBA stadium the facility is no stranger to awards. The extraordinary
center recently won another prestigious award but this one celebrates the
people that make it memorable and not just the building. In a ceremony held on Manchester, England the
sports and entertainment arena won the 2013 Customer Experience Award at TheStadiumBusiness
Awards. The awards ceremony is part of
the annual TheStadiumBusiness Summit, which is the largest gathering of stadium
owners, operators and developers in the world.
The customer experience at Amway Center is due in part to the
center’s specialized customer service training program that the Disney Institute
leads.
"The Amway Center is a source of great pride for our
city and recognized as a world-class facility," said Orlando Mayor Buddy
Dyer. "It's an honor for the Amway Center to be recognized by
TheStadiumBusiness Awards in the area of customer service and I would like to
thank all the hard-working men and women who strive everyday to give our
customers an unforgettable entertainment experience."